How holiday home owners manage their rentals is changing, especially if you don't live near your property.
Here are a few tips on long distance holiday letting:
1. Obviously you can't meet & greet your guests, an alternative method of giving the keys to your guests is needed.
Installation of a key safe is an excellent way to do this, all guests do is punch in code to get access to the keys.
Another alternative is a smart lock, this allows the guest to unlock the door from their smart phone via a wireless signal.
2. Another must have is a welcome folder, I touched on this in my previous blog post especially regarding your communication strategy post coronavirus and what information your guests should know.
A few suggestions:
- Important contact numbers
- A welcome letter
- Info for local attractions, restaurants, things to do etc
- Property rules
- Appliance instructions
- Location of the gas/water/electric shut offs
- Location of cleaning products and instructions on how to effectively use them
3. Use a local agency for cleaning, changing bed linen & towels and hire a gardener to maintain and keep your garden tidy.
4. A welcome pack is another nice touch for guests, obviously been remote, use a local business to supply your packs and replenish items.
5. Ideally you will have a local maintenance team you can rely on, incase if anything brakes and requires fixing.
Coordinating everything without the safety net of been there, can be stressful and demanding.
Yours guests expect a high level of cleanliness and quality. As an owner you have a responsibility to provide an experience that makes your guests happy.
With the right attitude and systems in place, you can be confident that your guests and your property are taken care of.